A payment cannot be made on the website due to a limit, because the amount exceeds the daily limit for iDEAL(Dutch), the monthly spending limit of the credit card, or the limit set by the bank itself.

Check your bank app or online banking to see your limits and temporarily increase them if necessary.

Possible limits and solutions:

Digital daily limit (e.g. iDEAL): Many banks have a daily limit for online payments that you can adjust yourself in your banking app or online banking.
Credit card spending limit: This is the maximum amount you can spend with your credit card each month. Both payments and reservations are deducted from this.
Bank limits: Your bank may block transactions if unusual patterns are detected, such as large amounts, frequent payments or payments in unusual locations.

What you can do:

Check your banking app: Go to your banking app or online banking to check your current daily and monthly limits.
Temporarily increase the limit: Adjust your limit to a higher amount to make the purchase.
Take the waiting time into account: After increasing a digital limit, there is often a four-hour waiting period before the new limit becomes active. This is to protect against fraud.
Contact the bank: If you are unable to complete the payment, contact your bank to ask if there is a block on your account or to inquire about the reason for the declined transaction.

An error message stating ‘Authentication error – incorrect details entered’ indicates

that the system is unable to verify your identity, typically due to an incorrect username or password. To resolve this, carefully re-enter your login details, check your internet connection, and ensure that the date and time settings on your device are correct. If the problem persists, you may need to reset your password or contact customer service.


OXY BV

We accept all online payment methods:

Apple Pay-Credit and debit card payments-PayPal-Klarna-Ideal-Bancontact-Sepa transfer-In3-Cartes bancaire-EPS-PostePay-Giropay-KBC/CBC-Belfius-Przelewy24-Visa-Mastercard-Maestro -American Express

Wire transfer:
IBAN NL78ABNA0570709423
BIC ABNANL2A
If You want to receive an invoice first please choose bank transfer.

OXY BV

Daily:

- Cleaning the oxygen concentrator
- Check the nasal cannula
- Refresh the water in the humidifier bottle.Fill between minimum and maximum (distilled water)
- Rinse humidifier bottle and also cap with clear, warm water.
- Rinse outside of nose glasses with lukewarm water under the faucet, keeping the open ends down to prevent water from entering.

Weekly:

- Clean humidifier bottle and cap with mild soap and water.
- Rinse humidifier bottle and cap under the faucet to remove all soap residue.
- Wipe parts dry with a clean cloth or allow to dry.
- Wipe the surface of the unit with a clean, damp tissue. Use a mild detergent.
- Clean the dust filter (rear) every week or when it is clogged
- Checking extension hoses

Regular use of the concentrators will make the screen beds less susceptible to wear and tear.

Stationary concentrators
Turn them on once a week for at least one hour.
Portable oxygen concentrator
Turn these on once a week for at least an hour.
If you are not using the portable concentrator disconnect the battery and place next to the unit.


Every 14 days:

- The oxygen concentrator should be cleaned with a damp cloth.
- Clean the dust filter on the back.
- Replace nose glasses every 14 days
Every 30 days:

- Replace humidifier bottle
Every 60 days:

- Replace extension tubes every 2 to 3 months

Every year:
- Replace dust filter ( on the back) Replace
- Replace internal filter (inside)
- O2 test
- Cleaning of the oxygen concentrator
- Reporting and advice


Nose glasses, extension tubes, air humidifier bottles are disposables and can be obtained from OXY BV.


OXY BV is not responsible for not carrying out regular maintenance on the oxygen concentrators delivered and supplied by third parties. 

Supplemental oxygen is provided to you through the use of an oxygen concentrator. An oxygen concentrator is a machine that separates room air into oxygen and nitrogen.  The nitrogen is discarded while the oxygen is stored, concentrated and delivered at 90% - 95% purity. An oxygen concentrator does not reduce the oxygen in the room air because of the small amount of oxygen required.


An Oxygen Concentrator can be easily rolled from room to room if needed. Your oxygen concentrator will perform best when it's located in a well-ventilated area at least 3 (three) inches away from walls, furniture, and curtains.  


Most oxygen concentrator's are equipped with an audible alarm to alert you in case of an interruption in power or a possible equipment malfunction.


If the alarm goes off follow these simple instructions:


-Check to see that the power cord is still connected to the electrical wall outlet.
 -Check to see if the outlet is connected to a wall switch and that it wasn't inadvertently turned off.
 -Quickly assess other electrical appliances in the home to determine if there is a power failure, or if a fuse or circuit breaker has blown.


If there is an interruption in the electrical power or a possible equipment malfunction, simply turn OFF the concentrator to stop the alarm and turn ON your back-up cylinder system and connect your cannula tubing to the oxygen outlet. If your electrical service does not return within a reasonable length of time, notify your oxygen provider so that additional oxygen cylinders can be delivered


If you find it necessary to use your back-up cylinder system during several intermittent short-term power failures, it is important to check the pressure gauge to ensure that you have an adequate supply of back-up oxygen. Please follow the instructions provided for your back-up system to determine the amount of oxygen you have left.


Troubleshooting


If you experience a disruption in the flow of oxygen coming from your nasal cannula or mask, please check the following prior to calling your oxygen provider.

- Remove your cannula and place the nasal prongs in a glass of water, or disconnect the mask and place the tubing in a glass of water. If you see bubbles, oxygen is flowing.
 - Check that the tubing is connected to the concentrator.
- Check that the tubing is connected to the mask or nasal cannula.
- Check that the liter flow is turned up to the prescribed amount.
- Check the oxygen tubing for an obstruction, replace if needed.
- Check that the lid on the humidifier bottle is on correctly.

Follow these rules to prevent a fire in your home:


NO SMOKING
Visitors as well as family members should smoke outdoors.
Put a NO SMOKING sign in a prominent place at the entrance to your home.
Avoid open flames such as a fireplace or wood burning stove. When using oxygen, stay at least 5 feet from any open flame.
When cooking, secure your cannula over your ears and behind your head, instead of under your chin. Consider securing your tubing to your clothes either behind you or on your side. Do not bend down close to the burners.
Do not use any oily substances (petroleum based lip products, Vaseline, Blistex, Chapstick) on your nose, lips, or lower part of your face. An alternative is water-based products such as KY Jelly.
Keep all grease, oil and petroleum products (even small amounts) and flammable materials away from your oxygen equipment. These materials can react violently with oxygen if ignited and cause a hot spark.



Smoke Alarms and Fire Extinguishers


Have a working smoke detector on each level of your home. Ideally, smoke detectors should be placed in common areas of your home and outside of bedrooms. Many local fire departments have established smoke alarm programs to assist the community in obtaining home smoke alarms.
Smoke detectors should be tested on a regular basis and batteries should be changed every six months.
Have a working fire extinguisher. A fire extinguisher can be purchased at most home improvement or department stores.



Using Electrical Equipment


Do not use equipment with frayed cords or exposed wires. They could cause a spark.
Avoid using electric razors and hair dryers while using oxygen. Battery operated razors and hair dryers if they have less than 10 volts can be used.
Do not use extension cords with oxygen equipment. Your concentrator may cause the cord to overheat and cause a fire.
Do not use an appliance with a control box, such as a heating pad or electric blanket. Control boxes may throw sparks.
Do not plug oxygen into an outlet controlled by a light switch.

Avoid Static Electricity

Avoid nylon or woolen clothing because it may cause static electricity. Clothing and bed linen made of cotton materials will avoid sparks from static electricity.
Use a humidifier in winter to add moisture to dry air in your home.

Storage and Handling of Oxygen Cylinders & Concentrators                                   

Keep oxygen cylinders/concentrators in a well-ventilated area (not in closets, behind curtains, or other confined spaces).
Keep the oxygen at least 6 feet from any fireplace, stove or electric appliance such as a hairdryer, electric toothbrush or razor, electric blanket, electric toy, space heater or electric baseboard heater.
Keep the oxygen as far away as possible from an oven or stove while cooking, and be very wary of grease splatters.
Keep the oxygen away from any flammable liquid.
Oxygen cylinders must remain upright at all times. Never tip an oxygen cylinder on its side or try to roll it to a new location.
Do not transport oxygen tanks in the trunk of a car. Oxygen tanks need to be transported properly secured to reduce movement.
Always have a full back up tank available in case of emergencies, such as a need to leave your home or a power failure.

Care and Cleaning
Oxygen Concentrator

Clean at least once a week. The outside of your concentrator can be wiped down with a damp cloth and a mild dish detergent. Never spray the cleaner directly onto the machine.
Your oxygen concentrator may have exterior filters that need to be cleaned at least once a week. They can be easily removed and placed under warm running water. Excess water should be rung out and the filters should be left to air dry.


Cannula
Clean daily with mild dish detergent and rinse.
Replace every 2 (two) weeks.

Tubing

Replace monthly                 
Water Trap
Empty as needed.
Remove at lease twice a week and clean with mild dish detergent and rinse.



Humidifier Bottle
Use only distilled or sterile water.
Empty daily and replace with new distilled or sterile water.
Clean and disinfect at least twice a week. First wash with mild dish detergent and rinse well; them soak in 1 part water and 1 part distilled white vinegar. Rinse thoroughly and allow to air dry. 

Place the unit at a distance of 0.30 to 0.60 m from the wall and furniture. The unit has to suck in oxygen and discharge exhaust gases, so it needs a lot of space. Make sure that the space around it is unobstructed.
 
- The oxygen concentrator not only needs space to circulate the air, but it also gets very hot, which can cause a fire hazard if placed near objects such as furniture or curtains.

Connect your humidifier bottle if one is required. Insert the screw cap of your humidifier bottle into the outlet of your oxygen concentrator. Slowly turn your bottle until it is securely attached to the machine.
 
- The location of your outlet will vary depending on your model, so you will need to consult the manual that came with your machine. In many cases, the outlet is located on the side of the machine, near the dials.

- Always use distilled or filtered water in your humidifier bottle. Unscrew the cap on top of the bottle and fill the bottle with water. Screw the cap back on before attaching the bottle to your oxygen concentrator. Change the water each time you use the unit.

- You will probably be prescribed a humidifier bottle if your physician prescribes an oxygen flow rate greater than 2-3 litres per minute (LPM).

-Attach your oxygen tubing to the humidifier bottle or to an adapter. If you are using a humidifier bottle, you will see a port on the bottle. This is where you insert your oxygen tubing. If you are not using a humidifier bottle, you will use an oxygen adapter, also called a Christmas tree adapter, to connect your tubing. It looks like a small funnel, with a large end and a pointed end.
 
- The oxygen adapter fits into the outlet of your machine that you would normally use for a humidifier bottle. Simply insert the larger end of the adapter into the outlet. In most cases, you will simply push the adapter into the outlet. If you have any problems, consult the manual that came with your machine.

-Make sure your air filter is in place. Your oxygen concentrator has an air intake filter that removes particles and allergens from the air. It should be located on the side of your machine. On occasion you may remove or replace the filter, so always double check that it is there before you turn on your machine.
 
- You should remove the filter from the back or side of your oxygen concentrator once a week. Wash it in warm water and then squeeze out the excess water. Dab it off with a clean towel before putting it back in your machine.

Start your oxygen concentrator at least 15-20 minutes before using it. It takes a while for your oxygen concentrator to start producing the right concentration of air. That means you should have it on for a while before you start breathing the air the machine produces. Plan accordingly.
 
- To determine exactly how much time your machine needs to be on before the oxygen concentration is correct, follow the instructions on your model or your doctor's directions
Plug into a grounded outlet that is not in use. Your oxygen concentrator should be the only item plugged into that outlet, as it will consume a lot of power. If your outlet is not grounded, it is safe to use an adapter.

- Some older electrical outlets only have holes for the typical adjacent pins on an electrical cord, but your oxygen concentrator will have a third round pin on the plug.

- Do not use an extension cord, as this poses a fire hazard.

Turn the on/off switch to the "on" position. The switch should be labelled "on/off", but it may also be labelled "start". The lights will come on and you will be able to hear the sound of air being sucked in and released.

- Make sure the appliance is in the "off" position before you plug it in. It can be damaged if it is already "on".
Listen for the alarm. Your oxygen concentrator should sound an alarm when it is turned on. This is to ensure that it is not accidentally turned on when it is not supposed to be. After a few seconds, the alarm will go silent.
 
- The alarm will sound every time the oxygen concentrator is turned on.
- You will also hear an alarm if the power supply is interrupted.
Locate the litre control knob or switch on your oxygen concentrator. What your knob looks like may vary, but it should be the main knob or switch on your unit. It may be marked for litres per minute (LPM) or levels, such as 1, 2, 3, etc.


- The button or switch will probably have numbers next to it, although the exact markings will depend on your model.
- Consult your machine's manual to make sure you are using the right knob or switch.
Turn the knob or switch until it is at the prescribed number. Your doctor will prescribe the correct amount of oxygen. If you are not sure which setting to use, call your doctor for clarification.
- It is very important that you use the correct amount of oxygen, so do not guess.

Do not use more or less oxygen than your doctor prescribed. Using the wrong oxygen setting can be harmful. Follow all instructions from your doctor!
- If you think you are not getting the right amount of oxygen, talk to your doctor about it. Do not adjust your oxygen on your own.
Check your hose for kinks or bends. These can interrupt the oxygen supply, so smooth them out if you find them. It's fine for your hoses to twist a little, like in a big circle, as long as the air can flow freely.


- If there is a kink, you may not be getting all the oxygen you need. You may have to replace your tubing if it doesn't sit straight.
Put your mask over your face for low oxygen levels. Make sure there are no gaps around the edges of the mask. Place the elastic attachment on the mask over your head or around your ears, depending on the style of mask.

- Slide the mask around until it feels comfortable.
- Adjust the mask if it shifts or becomes loose.
Place your nasal cannula up into your nostrils for high oxygen levels. Each end of the cannula should curve upwards into one nostril. Once the ends are in place, loop the tubes over your ears. Adjust the tubes under your chin by sliding the tube adjuster up or down.
- Place your nasal cannula in water to check if they work. Look for bubbles caused by the air flowing through the tubes.
- Adjust the tubes until they are comfortable when you insert the nasal cannula.
- Breathe through your mask or nasal cannula. Breathe in as you normally would and let the machine replenish your oxygen. Use the machine for as long as your doctor recommends.

Turn the power to "off" when the machine is not in use. Press the same button you use to turn the machine on. The machine may overheat if left on, creating a fire hazard. It is important not to leave the appliance switched on when not in use.

If you have any questions, please contact us

Air, the source gas for the concentrated oxygen that is supplied to the patient, is made up of about 20% oxygen and 80% nitrogen. High-concentration oxygen is generated by separating this air into oxygen and nitrogen inside the oxygen concentrator.This oxygen concentrator uses pressure swing adsorption (PSA) technology to suck in air via an air inlet which is then fed to an adsorption column by a compressor. Adsorption agent in the adsorption column adsorbs nitrogen, so air that passes through the adsorption column contains less nitrogen and more oxygen than normal to become oxygen concentrated air. The oxygen concentrator is equipped with two adsorption columns. While nitrogen is being adsorbed in one of the columns to turn air into high nitrogen content air, the other column discharges adsorbed nitrogen so that the adsorption agent is regenerated. Oxygen concentrated air is supplied continuously to the patient by alternately using the two adsorption columns in this way.

Pulse Flow With every breath you take, the Portable Oxygen Concentrator delivers a "bolus" of oxygen when you need it most. Pulse flow detects the pressure of each breath, through the nasal cannula, to deliver the exact dose you need, at the exact moment you need it.

Continuous  flow

When you need a constant, steady and reliable flow of oxygen, you need the continuous flow. Set your device to the litres per minute prescribed by your doctor and you can be sure of an uninterrupted flow of oxygen.

TRAVELLING WITH YOUR CONCENTRATOR

The FAA allows this device on board most US and European aircraft.


IMPORTANT: It is the patient's responsibility to consult the specific airline when travelling domestically and internationally.


When travelling with the device, you should take the mains power supply and external battery charger (if you have one) with you.  It is advisable to use external power supply (i.e. connected to a wall) when available to keep the battery fully charged.


Carry enough charged batteries to power your concentrator for no less than 150% of the expected duration of your flight, pre-flight and post-flight ground time, security checks, connections and a conservative estimate for unexpected delays.  Note that according to FAA regulations, all extra batteries must be packed and protected separately to prevent short circuits and may only be carried in carry-on baggage on board the aircraft.


The AC power supply cannot be used to charge the device's battery on board the aircraft.

If you are travelling by bus, train or boat, contact your carrier to find out more about the availability of power outlets.

If an oxygen concentrator beeps, first check the power supply, a kink in the hose, a blocked nasal cannula or filter, and whether the flow tube is set correctly. A continuous beep often indicates a power problem, while an intermittent beep is more likely to be an obstruction. Check the warning lights and contact a professional if problems persist.

Power supply problems

Check the plug:

Make sure the plug is properly inserted into the socket. Connect the device directly to the socket and do not use an extension cord.

Power failure:

A continuous beep may indicate a power failure or a low battery, if the concentrator has a battery.

Air supply problems

Check the oxygen tube: Ensure that the tube is not kinked or blocked.

Check the nasal prongs or mask: Ensure that the nasal prongs or mask are properly fitted and not blocked.

Check the air filter: A dirty or blocked filter can obstruct the air flow. Clean the filter weekly with a vacuum cleaner and replace it regularly.

Check the flow meter: Ensure that the ball in the flow tube is at the correct setting and is not at zero.

Warning lights

Inspect the lights: Pay attention to the warning lights (yellow, orange or red), as these indicate problems such as power issues, overheating or low oxygen purity.

Reset the device: Sometimes it helps to turn the device off and on again.

When to contact a professional

If the above solutions do not work, contact your supplier or nurse for assistance.

The popping sound is the release of nitrogen and carbon dioxide from the appliance, and is part of its normal functioning.

The flow meter ball on an oxygen concentrator should be read at the centre and should be at the line corresponding to the prescribed setting in litres per minute (LPM). This indicates the correct flow rate, with a higher position of the ball meaning a higher flow rate and a lower position meaning that less oxygen is being supplied. You should only adjust the flow rate on the advice of your healthcare professional.

How to read the ball

Turn on the concentrator: switch on the device and wait for the ball to stabilise.

Find the centre of the ball: look at the middle of the ball. This is the point you use to read the flow rate.

Match the line: the centre of the ball should be level with the line indicating the number of litres per minute (LPM) prescribed by your doctor.

Adjust if necessary: if the ball is not centred on the correct line, use the flow control knob to adjust it until it is. Do not change the flow rate unless instructed to do so by your doctor.

Why is the reading important?

Correct dosage: the correct position of the ball ensures that you receive the exact amount of oxygen prescribed by your doctor, which is crucial for your health.

Safety: Incorrect positioning can result in insufficient oxygen supply or wasted resources if the flow rate is too high.

Medical advice: It is essential to use only the flow rate prescribed by your healthcare professional. Changes should only be made under their supervision.

Too much oxygen can lead to symptoms such as headaches, drowsiness, irritability and impaired consciousness, especially in people with a medical condition who are prescribed extra oxygen. This happens because it can inhibit breathing and cause carbon dioxide to build up in the blood. When using oxygen therapy, it is therefore crucial to follow the prescribed amount and to contact a doctor immediately if you experience any symptoms.

Oxygen is not flammable, but it does burn more intensely.

There is a high risk when it comes into contact with flammable substances such as oil, grease, alcohol and sources of ignition such as open flames, smoking or sparks. Therefore, take precautions such as not smoking, not using grease or oil on equipment and ensuring good ventilation.

Hazards and risks

More intense combustion: Oxygen is not flammable, but it causes other materials to burn much more intensely and quickly.

Contact with flammable substances: Oil, grease and alcohol can spontaneously ignite in oxygen-rich environments.

Sources of ignition: Smoking, open flames, hot surfaces, electrical appliances and even abrasive movements can be sources of ignition.

Unsecured cylinders: A falling cylinder can become a projectile, cause an explosion and, due to the oxygen, start a spontaneous combustion.

Safety measures

No smoking: Ensure that no one smokes near the oxygen source, including electric cigarettes. Display a “no smoking” sticker.

Avoid contact with grease/oil: Do not use ointments or lotions containing oil or grease near oxygen equipment. Only use water-based products, such as the supplier's nasal gel, if necessary.

Ventilate the room: Ensure good ventilation by leaving windows and vents open.

Secure cylinders: Secure oxygen cylinders with brackets to a wall, table or chair so that they cannot fall over.

Inform authorities: Notify the fire brigade and your home contents insurer about the oxygen supply in your home.

Follow the rules: Always follow the safety instructions provided by your oxygen supplier.

Normal oxygen saturation is usually

between 95% and 100%. This means that there is sufficient oxygen in the blood, transported by haemoglobin in the red blood cells. A value below 90% is considered low (hypoxaemia) and may indicate an oxygen deficiency, which can cause symptoms such as shortness of breath and fatigue.

What is normal saturation?

Between 95% and 100%: This is a healthy and normal saturation value for most people.

Below 95%: This may still be normal for certain people, such as those with lung disease, the elderly, or people who live at high altitudes.

During sleep: Values may be slightly lower during sleep than during the day.

For lung patients: For people with lung disease who are receiving oxygen, a target value of 92-93% may be normal.

When should you be concerned?

Below 90%: This is considered a severe oxygen deficiency (hypoxaemia) and requires medical attention. Symptoms may include shortness of breath, confusion, or restlessness.

Between 90% and 95%: It is wise to monitor these values and contact your general practitioner for advice.

How is it measured?

A saturation meter, a small device that is often placed on a finger like a clip, measures the oxygen level in the blood.

The meter uses LED lights to calculate how much oxygen is in your blood and displays this as a percentage.

Yes, as a private individual, you can purchase an oxygen concentrator without a prescription.

Warnings and cautions

A warning indicates a potential hazard that could result in injury to the operator or patient.

• Your concentrator requires unobstructed ventilation to function properly. The ventilation ports are located at the rear of the unit, at the bottom, and near the air intake filter on the side. Keep the device at least 15 to 30 cm away from walls, furniture and especially curtains that could obstruct proper airflow to the device. Do not place the concentrator in a small enclosed space

(such as a cupboard).

• Do not remove the protective covers from this device. Maintenance must be performed by a certified and trained home care provider.

• In the event of a device alarm or if you experience discomfort, you must immediately notify your home care provider and/or medical specialist.

• The oxygen generated by this concentrator is supplemental and should not be considered life-saving or life-sustaining. Under certain circumstances, oxygen therapy can be dangerous; all users should seek medical advice before using this device.

• If the prescribing medical specialist has determined that an interruption in the oxygen supply (for whatever reason) could have serious consequences for the user, another source of oxygen must be available for immediate use.

• Oxygen significantly accelerates the combustion process and must be kept away from heat and open flames. Not suitable for use in the vicinity of flammable anaesthetic mixtures with air, oxygen or nitrous oxide.

• No one (including yourself ) should smoke near the concentrator while the device is in use;

open flames must also be kept away.

• Do not use oil or grease on the concentrator or its components: these substances, when combined with oxygen, can greatly increase the risk of fire or personal injury.

• Do not use the oxygen concentrator if the plug or power cord is damaged. Do not use extension cords or electrical adapters.

• Do not clean the concentrator while the plug is connected to the mains.

• Using the device at a voltage, LPM value, humidity level and/or altitude higher than or outside the specified range may reduce the oxygen concentration level.

• Your home care provider is responsible for preventive maintenance at intervals recommended by the device manufacturer.

Points to note

‘Caution’ indicates the risk of damage to the device.

• Do not place any liquids on or near the device.

• If liquid is spilled on the device, switch off the power supply and unplug the device before cleaning up the spilled liquid. Contact your home care provider if the device no longer functions correctly.

Orders are sent with DHL. We try to deliver the shipment that are in stock 1-2 days as soon as we receive the payment.
-Delivery time: 3-6 working days concerns deliveries that are in stock at the supplier.
-Free shipping above € 250
-If in stock at the manufacturer, the delivery time is a maximum of 3-6 working days. If there is a back order with the manufacturer, you will receive an email with the expected delivery date
-You will receive an email from us with the tracking number. (DHL works with Bpost in Belgium)
If the delivery person does not meet you at home, the delivery person should leave a message with you.
We also offer the option to deliver your order to a different address. You can indicate this when entering your address details.

The MDR, or Medical Device Regulation, is a European regulation that came into force on 26 May 2021 and sets new rules for medical devices and in vitro diagnostics. This regulation replaces the previous MDD (Medical Device Directive) and aims to ensure the safety and performance of medical devices and increase transparency for patients.

Key points of the MDR:

Stricter requirements:

The MDR imposes stricter requirements on manufacturers, importers and distributors of medical devices than the previous MDD.

CE marking:

Medical devices may only be placed on the European market if they bear a CE marking, which demonstrates that they comply with the requirements of the MDR.

Stronger market authorisation system:

The MDR strengthens the system for authorising medical devices on the market, with a greater emphasis on safety and performance.

Greater transparency:

The MDR promotes transparency for patients and healthcare providers through better traceability of devices and more information about the products.

Supervision:

The Health and Youth Care Inspectorate (IGJ) in the Netherlands has been designated as the supervisory authority for compliance with the MDR.

What does the MDR mean for healthcare providers and patients?

Healthcare providers:

Must be aware of the new rules and ensure that the medical devices they use comply with the MDR requirements.

Patients:

Are entitled to clear information about the medical devices they use and can have greater confidence that these devices are safe and effective.

In short, the MDR is an important step towards greater safety and transparency in the world of medical devices, with consequences for manufacturers, healthcare providers and patients.

All oxygen concentrators we offer comply with the European Medical Devices Regulation (MDR).

If a problem occurs within the warranty period, you will always receive a free replacement system. You also do not need to worry about additional shipping costs. Even after the warranty period has expired, you remain a customer to us, for whom we are ready to help.